Reason 3 of Top Ten Reasons to Manage Your Own Websites and Blogs
Here is Reason 3 of my Top Ten Reasons to Manage Your Own Websites and
Blogs. by Toolie
Reason 3 – Controlling and Protecting Your Business Sites
"The story we're about to tell you is true. The names were changed to
protect the innocent."
(from the TV show "Dragnet")
I wish I were kidding about that. What I'm going to tell you IS true;
I'm just glad it doesn't happen very often.
I got a call last week from a client; I worked on her website last
fall. She is an author whose book wasn't yet available at that time,
but she was doing a number of things to prepare for the book launch.
My client had a social media site created by one of her team members.
After we handled a few updates to the site I had worked on previously,
she shared with me the debacle that accompanied the release of her
After weeks of work on the social media site, the site was launched. A
few weeks later, my client and her team member had a misunderstanding.
This woman did not take the situation well, and in retaliation, shut
down the site for 8 days right at the time the book arrived in stores.
My client did not have the username and password to the site because
it was hosted with other sites owned by other people, and controlled
by the team member. She had no way of replacing the site in time for
her book launch.
A third party intervened in the situation and got the site back up,
but by then the damage was done. Fortunately my client has a loyal
following, and she didn't lose much revenue, but it was emotionally
devastating. After all her diligence and hard work, losing control of
her site when she needed it most was a situation she resolved to never
In the "I Can Fix My Website" product, one of the first things we talk
about is the importance of having the domain registered in your name,
with your contact information, and for you to have control of the
domain account's username and password. The same is true of the
hosting account; it needs to be YOUR credit card and contact
information on file so that you can change it if (God forbid) your web
designer turns on you. (Some of my students have told me that I become
somewhat animated when discussing this, but it is for good reason.)
In the Action Guide that accompanies the product, I have space for you
to write down your usernames and passwords for all of your domain
registrations and web hosting accounts. You can also note whether your
domains are privately registered (where your personal details are
omitted so that you're less of a target for spammers) and which email
address you used with the registration. I have had to help reclaim
domain registrations for some clients because the domain renewal email
went to an account that no longer existed.
I understand the importance of keeping good records for your domain
registrations so that you don't lose them! With these simple
precautions (and some other advice I have for you), there's no reason
why you can't take control of your sites and protect your valuable
online business assets.
I want to see YOU confidently switching to the Code view in your web
editor and saying "Bring it on! I know how to use HTML...!" I look
forward to working with you on these and other important items during
our coaching sessions together in the "I Can Fix My Website" program.
Tomorrow: Reason 2 - Saving Time on Quick and Easy Updates to Your